“We apologise for the late departure of the 8.40 to Cambridge. This was due to the late arrival of the previous train from Cambridge”
I’m not really into excuses, if a train is late, a train is late, and no reason is going to make the pain any better. But at least if an excuse is going to be offered let’s have the real reason. The ‘previous train from Cambridge’ was the same train as the ‘8.40 to Cambridge’. The train goes back and forth between Cambridge and Norwich. At Norwich it turns around almost immediately for that particular service. So why not tell us why the ‘previous train from Cambridge’ was late? Tossers!
Rather than doing a good job or giving a good service rail companies only seem interested in meeting targets. They do this by manipulating phoney targets that supposedly measuring what they do. They fool no one. Trains continue to be late and filthy. Our railways surely are the laughing stock of Europe.